Ordering, Delivery and Returns

ORDERING, DELIVERY & RETURNS

HOW TO ORDER

You may order images online through our image store, merchandise via our shop or phone us, we’ll be happy to take your order & answer any queries you may have. Please have to hand the image number or product ID you wish to order and your payment card details.

Payment

We do NOT store credit card information. All online payments are processed via paypal to ensure complete security.  We never get to see any credit, debit card or any other payment information details.

Your name and address information is used solely to fulfil orders. Information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.

DELIVERY

Digital Images ordered online via our shop will be delivered via email that contains the image you have purchased, it is your responsibility to add the email address sales@willharrisphotography.co.uk as a safe sender within your email client.  We aim to complete digital orders within 48 hours.

For all other products in our shop, please allow upto 30 days for delivery.  We cannot be held responsible for any delays in delivery due to the postal & courier services.  Please note that you may be required to sign for delivery.

Returns

Returns are only accepted if there is damage to the product ordered. Due to the nature of photographic products, no returns can be accepted if the incorrect product has been ordered as all products are made to order.

Please note that in all cases

Copyright always remain with the Photographer. Copyright itself is not sold by any photographer, only the rights for the identified person [s] to use the image as indicated in the agreement between the Purchaser and Vendor. A credit must be attributed to the photographer eg  ‘Photo by Will Harris (Photography)’ at all times without exception. If unsure please check prior, copyright infringement law is very serious.

Images on our website must not be copied, re-printed, digitally merged, in any way edited or enhanced without the written permission of ‘Will Harris (Photographer)’. This includes any downloaded images purchased via this website. Even if copyright is released in your name; the publishing of any image where the animal does not solely belong to you, is prohibited without ALL owner’s consent in writing, which we may ask for in the event of a complaint by a co-owner.